It’s time to enjoy life and have fun with your new look.

083 680 5225

International Hair Extensions


87 Regent Road, Parklands, 7441 Cape Town, South Africa

083 680 5225

International Hair Extensions


87 Regent Road, Parklands, 7441 Cape Town, South Africa

Terms and Conditions

Our Rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. Please keep in mind that our extensions are all hand dyed and it is possible that one shipment isn’t 100% the same colour as a previous shipment. IHX reserves the right to change pricing at any time without prior notice.

Privacy Policy

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Product availability

Lead time is dependent on stock availability. Should we have stock available, all reasonable efforts will be applied to dispatch orders the same day provided, that payment is validated / received before 10:30AM. Order processing will not begin until we receive a confirmed order and full payment.

Every effort is made to effect shipment of your order timeously, however unforeseen circumstances may cause delays. Should we be faced with such an occurrence we will contact you via email and provide a revised shipping schedule.

Delivery Policy

When you click to make a purchase with us, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please contact us before making any purchase for any service through this website.

Terms & Conditions of Order:

All goods are supplied to me at 87 Regent Road, Parklands, Cape Town

I accept that when I pay IHX a courier fee, the fee charged is to arrange for a courier on my behalf and that goods are transported to me at my own risk

       I accept that IHX products are only to be used in conjunction with IHX system, care & maintenance products

I accept that I indemnify IHX from any and all claims arising from the application of & care for the products

Returns / Exchange Policy:

  • For health reasons: – pre-bonded hair extensions will not be returned / exchanged
  • clip-in sets and tape Extensions that have been removed from the backing board may not be exchanged
  • All goods are sold voetstoets (as is) & any warranty / other statement issued is considered to be a separate contractual obligation, not an expectation as to quality or expected lifespan of a particular product
  • All other returns / exchanges will be subject to an administrative fee of 35% as well as the costs of re-packaging and any courier costs